PMFBY CSC Portal Guide – Applications, Payments & Add-ons

1. Application Form

The application form is the first step in the PMFBY insurance process. Farmers must provide personal details, land records, crop type, and area under cultivation. CSC operators assist in verifying documents, filling forms, and submitting applications via the PMFBY portal.

• Step 1: Collect farmer details and documents.
• Step 2: Login to the PMFBY portal via CSC dashboard.
• Step 3: Fill farmer information carefully and select crop details.
• Step 4: Upload required documents such as land records and ID proof.
• Step 5: Submit the application for processing.
• Step 6: Share acknowledgement receipt with the farmer.

2. Unpaid Applications

Unpaid applications are those where the farmer has not yet paid the insurance premium. CSC operators assist with payment reminders and guidance.

• Monitor pending applications daily.
• Inform farmers about payment deadlines.
• Provide guidance for online/offline payment.
• Confirm payment receipt and mark application as paid.

3. Approved Applications

Approved applications are verified and accepted. CSCs notify farmers and provide documentation for claims.

• Verify approval notifications from PMFBY portal.
• Inform farmers immediately about approved applications.
• Maintain a record of approved applications.
• Assist farmers in understanding coverage and benefits.

4. Paid Applications

Paid applications are successfully submitted with premium payment. CSCs provide confirmation and update system status.

• Check payment status in the portal.
• Provide digital or print receipts to farmers.
• Track paid applications for insurance activation.

5. Reverted Applications

Reverted applications have errors or missing details. CSCs correct and resubmit to ensure coverage.

• Identify reasons for revert.
• Communicate issues to farmers.
• Update application form.
• Resubmit to PMFBY portal.

6. Rejected Paid Applications

Some applications are rejected due to discrepancies. CSCs guide farmers for appeal or re-submission.

• Check rejection reasons carefully.
• Inform farmers and explain corrective actions.
• Assist in re-submission or add-on coverage.

7. Apply for Add-on Coverage

Add-ons cover additional risks. CSCs guide farmers to select suitable add-ons.

• Understand available add-ons for crops.
• Explain benefits and premiums.
• Fill add-on forms accurately.
• Submit and share confirmation receipt.

8. Add-on Applications

Each add-on requires a separate application. CSCs maintain records and assist farmers.

• Create separate applications for each add-on.
• Upload documents and verify info.
• Confirm submission and track status.

FAQ